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Meet the Founding father of Pikl

When investing, your capital is in danger.

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When Louise isn’t operating a multi-million pound Insurtech, you will discover her rising veggies within the backyard. Or higher but… snowboarding.

With a formidable profession historical past spanning from RAC Insurance coverage to Head of Pricing at Sainsbury’s, Louise is aware of a factor or two about constructing firms that do the proper factor. 

She started Pikl after travelling regularly and staying at Airbnb’s. The sharing economic system has been rising quickly however there’s a scarcity of safety for individuals on this area. Together with her pure entrepreneurial spirit, she took it to herself to alter that. 

We sat down with Louise to debate her profession to this point, how she plans to scale the corporate and the general imaginative and prescient for Pikl.

Louise, you established Pikl in 2016. What did your profession appear like earlier than that?

I’ve labored within the insurance coverage market my entire profession which is sort of 20 years now! A recent confronted graduate, I began my profession at Aviva (Norwich Union as was) and spent 10 years there working my manner up the ladder.

I used to be the Finance Director for RAC Insurance coverage for five years (a few of that point was inside Aviva and a few outdoors of Aviva). This was an thrilling undertaking as we began the RAC Insurance coverage enterprise from scratch inside Aviva. It was my first expertise of a startup inside an enormous firm. 

I then labored on the disposal of the RAC to The Carlyle PE group. I met various my co-founders on this undertaking and had the expertise of working for a couple of years below PE.  It was throughout this time we determined we needed to start out a enterprise collectively however weren’t fairly certain what to concentrate on. 

Over the following few years I took on varied Head of Pricing roles at giant insurers, MGA’s and brokers together with Gallagher, Sainsburys and The Coop. It was while I used to be at The Coop that I actually began to be taught concerning the sharing economic system and began to remain in my first Airbnb’s.  

The Coop was a mutual and its most important goal was supporting its members, not making revenue.  This manner of doing issues was an actual eye opener for me.  It helped me to grasp the significance of doing the proper factor by clients and the place a lot of the insurance coverage market was getting this incorrect. This set us on the trail to creating Pikl.

What’s Pikl?

Pikl is an Insurtech offering insurance coverage options for the quick rising sharing economic system market like Dwelling Sharing on Airbnb and Shared mobility on platforms like Hiyacar and Getaround.  

When and the way did you realise that there was a market (these taking part within the sharing economic system) being underserved? 

While I used to be working at Coop, I used to be travelling rather a lot and staying in Airbnb’s. It occurred to me that individuals letting their properties on Airbnb weren’t correctly insured. It’s because brief time period business use of your property comparable to Airbnb was forbidden by Dwelling Insurers.  

That is after I started researching the sharing economic system and realised that there was a large and rising hole out there for insurance coverage options. It wanted each new insurance coverage merchandise to be developed but additionally important digital know-how enhancement.

What does your aggressive panorama appear like and the way does Pikl differentiate itself? 

Pikl has no direct opponents for almost all of its TAMs. There are a few start-ups which work in adjoining niches within the shared mobility market place and with property managers within the Airbnb market place. However there’s nobody straight competing with the merchandise, know-how and TAM as Pikl.  

Pikl is differentiated from incumbents within the market by utilizing the mix of recent digital know-how and deep insurance coverage experience to supply options that each forestall in addition to defend in opposition to danger when sharing property like properties or vehicles.

Might you inform us about a few of your largest achievements to this point? 
  • Securing A rated underwriting capability offers throughout our product strains
  • Successful key long run distribution partnerships with family names –  value comparability web sites like Go Evaluate and extra within the pipeline that we will announce in April
  • Elevating £5m to this point in seed funds with lead investor Sir Peter Wooden, the founding father of Direct Line and Esure
How do you propose to create a scalable and worthwhile enterprise mannequin?

Our enterprise has been developed to be very scalable from a know-how perspective the place every little thing is constructed within the cloud. We even have underwriting capability offers with giant insurers that are capable of scale so far as we’d like.

Our enterprise is already exhibiting profitability, with a month-to-month gross revenue earlier than fastened bills. It’s now a query of scaling the enterprise to exceed our fastened prices and past.  The numerous distribution partnerships now we have with individuals like the worth comparability web sites will allow us to attain this.

What do you propose to do with the cash you elevate? 

The vast majority of the funding (56%) will go to our group. In spite of everything, they’re who develop our know-how and our insurance coverage merchandise. This may permit us to considerably develop our group throughout two areas:

  • Engineering to allow launches with new companions, continued growth of visitor verification/danger administration providers and the launch of our shared mobility merchandise
  • Enterprise Growth to assist companion administration and gross sales capability.  

20% will likely be spent on know-how, technical insurance coverage, regulatory and authorized prices. The ultimate 24% will likely be spent on gross sales and advertising which incorporates varied paid media initiatives, occasions and advertising property.

What do you like to do in your free time? 

I like to spend time with my household and mates! Significantly after the previous couple of years with Covid, it’s actually helped me perceive the significance of this. 

I really like taking part in with my two nauty little cats (Pickle and Lilly – are you able to guess the place Pikl got here from?!). Rising greens is one thing I take pleasure in too – I grew up within the potting shed as my household owned a backyard centre via my childhood. 

Though I’m not significantly elegant at it, I’m a eager snowboarder. I additionally love going for lengthy walks within the countryside, boating on the Norfolk Broads and I actually take pleasure in singing.

When you weren’t constructing Pikl, what do you suppose you’d be doing? 

I feel I used to be all the time destined to start out my very own enterprise, most likely on account of watching my mother and father construct their very own enterprise. My Mum based a charity known as Holding Abreast for girls contemplating reconstructive surgical procedure after breast most cancers, one thing she was affected by.

I used to be very brilliant at arithmetic and I like serving to individuals – so Insurance coverage is definitely a really pure alternative.

Nevertheless, if I hadn’t gone down the insurance coverage path, I could have gone into the household companies with my mother and father on the backyard centre or with the charity.

Or I may need gone skilled with my singing. I’ve been concerned in various choirs and I’ve even sung in St Mark’s cathedral in Venice.

What’s the largest lesson you’ve learnt to this point constructing Pikl?

Once I began Pikl, I by no means envisaged I might be beginning a enterprise inside a world pandemic. 

The most important classes I’ve discovered have been resilience, each my very own and constructing group resilience. Self willpower can be key. Having a terrific set of mentors and supporters round you too. I’m so lucky to have that in our angel traders.

Because of this I can solely see positives in increasing our investor group and assist base by way of our Crowdfund.


Pikl has actually discovered an untapped market with a lot potential to develop. To look at the pitch and spend money on Pikl, go to the marketing campaign right here.