We tousled. We’re sorry, and we’re not rolling out the charges change.

On Might 7, 2019, we debuted new creator plans. Study extra now.

Creators and Patrons,

We’ve heard you loud and clear. We’re not going to rollout the modifications to our funds system that we introduced final week. We nonetheless have to repair the issues that these modifications addressed, however we’re going to repair them otherwise, and we’re going to work with you to provide you with the specifics, as we should always have achieved the primary time round. Lots of you misplaced patrons, and also you misplaced revenue. No apology will make up for that, however however, I’m sorry. It’s our core perception that it is best to personal the relationships along with your followers. These are your companies, and they’re your followers.

I’ve spent hours and hours on the telephone with creators, and so has the Patreon workforce. Your suggestions has been crystal clear:

• The brand new funds system disproportionately impacted $1 – $2 patrons. We’ve got to construct a greater system for them.
• Aggregation is highly-valued, and we underestimated that.
• Basically, creators ought to personal the enterprise selections with their followers, not Patreon. We overstepped our bounds and injected ourselves into that relationship, towards our core perception as a enterprise.

We acknowledge that we have to be higher at involving you extra deeply and earlier in these sorts of choices and product modifications. Moreover, we have to provide you with a extra versatile product and platform to permit you to personal the way in which you run your memberships.

I do know it should take a very long time for us to earn again your belief. However we’re completely dedicated to your success and to getting you sustainable, dependable revenue for being a creator. We are going to work tougher than ever to construct you instruments, performance, and revenue, and our workforce gained’t relaxation till Patreon is making that occur.

When you haven’t despatched us a notice but, or should you don’t see your issues listed above, please depart us your suggestions right here.

Thanks for persevering with to create. We’re nothing with out you, and we all know that.

Jack