Western Union Launches “Digital Location” Function for Sending and Receiving Cash from Customers’ Properties to Forestall Additional Unfold of Coronavirus

International cash switch service supplier, Western Union (NYSE: WU), has launched a brand new characteristic known as, “Digital Location,” which permits customers to ship and obtain funds from their very own properties.

Western Union revealed that it’s testing out the mixed phone and video service, which permits customers to hook up with an agent who may also help them generate profits transfers. The brand new service is reportedly being piloted in Austria, Belgium, Italy, Portugal, and Oman.

Western Union’s shift from the standard hands-on change companies at its bodily branches has come as international locations all through the world have gone on lockdown as a result of lethal coronavirus (COVID-19) outbreak.

Hikmet Ersek, CEO at Western Union, said:

“On account of restricted companies by way of retail areas in some areas impacted by restricted motion tips, we’re seeing elevated demand for our on-line companies. We’re completely happy to now provide one other method for our prospects to succeed in out to their family members with care and help.”

Ersek added:

“It’s extra essential than ever to allow our prospects to ship cash to household and family members or assist importers and exporters to pay their suppliers.” 

He identified that cash flows are a serious supply of earnings for a lot of of Western Union’s shoppers. He additionally confirmed that the corporate is doing the whole lot it might to maintain funds shifting to the place they’re wanted throughout these difficult occasions.

Earlier this month, Western Union launched its WU Incoming Funds for Authorized, which is supposed to serve small and medium-sized legislation corporations. It could possibly assist them handle the administration and overseas change volatility usually related to overseas invoices.

The brand new answer goals to deal with a “ache level” within the business, which is legislation corporations that incur financial institution processing charges with incoming overseas funds.